QNB Egypt is the second largest Egyptian private sector bank, established in April 1978 and one of the subsidiaries of QNB Group, the largest financial institution in the Middle East and Africa.
QNB Egypt provides its services for more than 1,752,585 clients served by 7,370 banking professionals with a network of 234 branches, along with 930 ATMs and 45,042 Point-of-Sale to serve clients nationwide. Further, a distinctive Call centre operates round the clock 7 days a week.
The Bank established a number of subsidiaries in specialized fields such as QNB Egypt Leasing founded in 1997 as one of early entrants to the Egyptian leasing market. QNB Egypt Life Insurance established in 2003 to provide a diverse range of products to cater the clients’ needs for life insurance and saving. QNB Egypt Factoring founded in 2012 as financial institutions involved in all types of local and international factoring services.
QNB Egypt succeeded to maintain its status as a strong player in the Egyptian market and was admirably able to achieve a remarkable growth in loans & deposits portfolios, growth of market share, increase returns, and maintaining sound asset quality and cost ratios. This has come as a result of its strategy to remain a committed business partner to its clients during all times through balanced policies to navigate through the prevailing challenges, all of which heading to remain the customers’ first choice bank through excellent customer service.
QNB Egypt pays lots of attention to how it reaches out to its valued clients ensuring the ease and comfort with world-class professionalism, while the bank continues to selectively expand its always- expanding branch network.
Teller - Giza Region
Kickstart Your Career with QNB Egypt!
Job Summary:
Acting
as the first “point of contact” for customers and responsible for
providing efficient services to customers through handling their daily
cash operations and inquires.
Duties & Responsibilities:
- Assist customers in their everyday banking needs, withdrawals, deposits, currency exchange, etc.
- Utilize
every chance to highlight products to customers, develop opportunities,
and guide customer to appropriate point of contacts in the branch.
- Accept and process cash deposits to opened accounts (current, saving, checking, overdraft, GL); and prove cash entirely.
- Process cash cheques, withdrawals, and expense redemption.
- Check the received cash/cheques for forgery and soundness and report the cases to the Head of Operations.
- Exchange foreign currencies to the established dealer rates; and prove currencies entirely.
- Use the core banking system to process transactions and verify customer signature.
- Count, prove, and package currency and coin.
- Register
the outgoing/ incoming cash in the Tellers’ Deposit/Withdrawal from
Branch’s Main Vault for local and foreign currencies.
- Follow the related procedures and policies concerning cash operations, cheques withdrawal and FX transactions.
- Balance cash and prepare daily and final currency position.
- Perform a range of related duties and replace other tellers within the group if needed.
- Apply the relevant regulations and instructions of CBE regarding foreign currency exchange, deposit, and withdrawal.
- Responsible for proper key circulation and vault handover process.
- Ensure
correct functioning and implementation of the Permanent Supervision,
Compliance and Money Laundering, Operational Risk, and Workplace Success
Guidelines whenever and wherever possible.
- Ensure
correct adoption of policies and procedures in order to guarantee that
QNB business is conducted in compliance with Local Laws, Internal rules
and regulations, as well as International Standards.
Education:
- Bachelor’s degree in business, Commerce, or Economics.
Experience:
- Fresh Graduate with fair knowledge in the banking field.
Skills:
- Excellent communication & presentation skills.
- Cooperative, creative, & proactive.
- Trustworthy, honest & integrate.
- Ability to work under pressure and within a team.
- Fluent in Arabic & English written/spoken.
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