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Abu Dhabi Islamic Bank - Personal Banker

    About

    Abu Dhabi Islamic Bank (ADIB) Egypt is an award-winning bank that started its operations in Egypt after the acquisition of the National Bank for Development (NBD), through the Emirati consortium between Abu Dhabi Islamic Bank and Emirates International Investment Company (EIIC) in 2007. As part of its strategy to be a leading universal Islamic bank in Egypt, the Bank focuses on offering a broad spectrum of Shari’a compliant banking solutions, to cater to the needs of corporate and retail customers, the development of a state-of-the art infrastructure, and revamping its 70 branch network. Aiming at integrating its services, the Bank established an Investment Banking arm, ADIB Capital Egypt, and a leasing company, ADILease

     

    Following the acquisition, the paid-up capital increased almost seven-fold from EGP 281mn to EGP 2bn and EGP 4bn authorized capital. ADIB Egypt posted EGP 237mn net profits end of 2014, which represents a 130% increase compared to the same period of 2013. ADIB Egypt succeeded in establishing a retail and corporate platform to service the customers in different segments and provide the necessary services of short-term and long-term finance. All these measures enabled the Bank to build a broad base portfolio of leading local and international companies operating in the Egyptian market

     

    In addition to the asset and liabilities products and treasury services all delivered through client centric teams, ADIB Egypt employs a dynamic team of over 2,000 experts providing a growing portfolio of Shari’a compliant products and services via a stimulating work environment for staff across its nationwide network of 70 branches, and 40 microfinance units



    About the job

    Job Purpose

    Identifies, acquires & grows a base of retail customers in order to meet business objectives.

    Nurtures the growth of long-term business relationship with target retail customers by providing them with substantial added value and providing world-class financial products / services.


    Accountabilities:

    Sales/Relationship Management:

    • Responsible for achieving & delivering his/her targets of the allocated range of products specific to Advising Zone.
    • Follow up with others (Credit/ Operations) Departments, pipeline or tools available (Jupiter) on pending cases
    • Achieving target sales activities of (outbound sales, sales visits, cross sell ratio to walk-in customers) as defined in the commercial action plan.
    • Personally and proactively effective at building the business, deepening relationships and increasing targeted consumers through the execution of an effective sales process.
    • Prepares and executes a sales plan for the assigned account relationships; high knowledge of competition products.
    • Grows the number of new account relationships via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads.
    • Proactive in assessing financial needs of customers.
    • Keep updated and learns in-depth the new products offered by competition.

    Quality & Services

    • Ensure proper stationeries and merchandising in the Branch at all time guided by communication plan.
    • Ensure handling and covering all customer requests/ inquiries to ensure services excellencies
    • Responsible for operations of (Express Banking, Advisory) in terms of authorizations, custodies and reviewing all related reports
    • Regularly promote the usage of other delivery channels via day-to day contacts with the customers
    • Ensure continuous flow of appointments at Advising Zone.
    • Participates in special projects and tasks including Compliance related activities.


    CBE, Compliance, Audit, Procedures

    • Responding to Compliance Dept. requirements in terms of obtaining proper approvals
    • Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in
    • Ensure following set procedures / policies as per designation letter

    · And any other assigned tasks.


    Minimum Experience:

    • minimum 1 year preferably in the financial services industry; or other strong-sales culture industry.  


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