About
Abu Dhabi Islamic Bank (ADIB) Egypt is an award-winning bank that started its operations in Egypt after the acquisition of the National Bank for Development (NBD), through the Emirati consortium between Abu Dhabi Islamic Bank and Emirates International Investment Company (EIIC) in 2007. As part of its strategy to be a leading universal Islamic bank in Egypt, the Bank focuses on offering a broad spectrum of Shari’a compliant banking solutions, to cater to the needs of corporate and retail customers, the development of a state-of-the art infrastructure, and revamping its 70 branch network. Aiming at integrating its services, the Bank established an Investment Banking arm, ADIB Capital Egypt, and a leasing company, ADILease
Following the acquisition, the paid-up capital increased almost seven-fold from EGP 281mn to EGP 2bn and EGP 4bn authorized capital. ADIB Egypt posted EGP 237mn net profits end of 2014, which represents a 130% increase compared to the same period of 2013. ADIB Egypt succeeded in establishing a retail and corporate platform to service the customers in different segments and provide the necessary services of short-term and long-term finance. All these measures enabled the Bank to build a broad base portfolio of leading local and international companies operating in the Egyptian market
In addition to the asset and liabilities products and treasury services all delivered through client centric teams, ADIB Egypt employs a dynamic team of over 2,000 experts providing a growing portfolio of Shari’a compliant products and services via a stimulating work environment for staff across its nationwide network of 70 branches, and 40 microfinance units
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About the job
Please ensure that your CV includes your educational background/ Residence Area
Key Responsibilities
- Perform all cash transactions, cash deposits & withdrawals in EGP and Foreign Currency.
- Receive and process cheque deposits/withdrawals from customers.
- Check the validity of clients’ identity by reviewing the customers' national IDs, passports or military cards in order to make sure that it is valid.
- Verify customers’ signatures within limit and obtain proper verification for over limit.
- Endorse Cheque Deposits (Clearing / Collection).
- Review returned cheques from Clearing Center, and follow up on delivery to concerned customer.
- Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.
- Handle customer inquiries/ issues & escalating complaints to Branch Operations Officer.
- Coordinate the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.
- Archive daily transactions in addition to preparing cash reports.
- Execute on “ADIB Remit” the incoming transfers through exchange companies.
- Spot any potential selling opportunity and refer it to concerned parties.
- Comply with all relevant CBE regulations, AML regulations and internal ADIB policies as per set limits and given signature authority in order to maintain ADIB sound legal position and mitigate any potential risks.
- Execute UAT testing and review the results to ensure correct implementation.
- Investigate to solve received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.
- And any other assigned Tasks.
Minimum Qualifications
- Bachelor degree
Minimum Experience:
- Teller: 0-2 years of Relevant experience.
Job-Specific Knowledge & Skills:
- Preferred previous internship experience/ university activities.
- Very good command of MS Word & MS Excel.
Personal Skills
- Self-motivation.
- Communication.