Customer Service Representative (Across Egypt)
Recruitment process
Every process starts somewhere
Candidates interested in applying to Banque Misr’s vacancies are required to have matching hiring criteria and role requirements, relevant to their area of expertise. Upon initial screening, candidates are invited to complete their first assessment, Including:
English Test
Cognitive Ability Test
Upon completion of the 1st assessment, potential recruits
are then eligible for both a Technical and HR interview respectively.
Recruitment Tips
Find out what can make you stand out from a crowd!
Before the interview
Being well informed and researched is always a great start,
our interviewers usually value demonstrated enthusiasm through the interest our
candidates take in carefully reading our job description, understanding the
organization and relevant services offered.
Make sure you are prepared for the interview by learning
about our:
• Goals &
Values
• Latest news
through the Banque Misr portal.
Please be sure to read our job descriptions carefully and
make sure that your skills and certification match the role you’ve applied for.
It is also quintessential for you to both prepare and practice some evidence
and examples about your achievements.
Be early
Be sure to schedule enough time for you to get to the
interview and for the interview. We request that you kindly arrive roughly 5-10
minutes early, no later.
Should you at any point in time not be able to make the
interview for whatever reason, please remember to phone the interviewer(s) to
make alternate arrangements.
Dress code
Always ensure a professional image through your dress code.
The clothing you wear to your interview should fall in line with classic,
formal attire; as is customary at Banque Misr.
The Importance of first impressions
The interview begins the moment you arrive. When greeting
people, smile warmly and shake hands. Make eye contact and maintain good
posture. Remember that it’s important to leave a lasting good first impression.
Be prepared to talk about yourself
You will definitely be asked to do so. Be concise, to the
point but thorough and stay positive.
Ensure that you elaborate about yourself just enough to
communicate that you are a balanced individual with a positive outlook of life.
In general, we strive for individuals that are well well-adjusted, encouraging,
and with a pleasing attitude.
About the job
- Job Description
- Requirements:
-Serve customers by completing account transactions.
- Execute variety of transactions and services which include accepting payments for different types of accounts, cashing checks, checking account balances, transferring funds.
-Ensure that cash drawer is balanced with the settlement sheet and recover any shortages /overages.
- Preform services for all customers to ensure optimal level of customer satisfaction and resolve all issues
- Identifies opportunities to grow customer relationships through disciplined sales process.
- Work to achieve targeted plan of the branch.
- Direct customers to use various electronic banking services.
-Across Egypt
- 0 to 3 years of experience
- Bachelor's degree from any accredited university
-Grade: Good or higher
-Fresh Graduates of (2022/2023/2024)
- Age: maximum 28
- No Relatives at Banque Misr