Overview
Crédit Agricole Egypt is a subsidiary of the Crédit Agricole Group, a market leader in Universal Customer-Focused Banking in France and one of the largest banks worldwide. With operations in 50 countries, Crédit Agricole Group seeks to serve the real economy by supporting its clients’ projects in all areas of retail banking and associated specialized business lines. Emphasizing its values and commitment, Crédit Agricole Group is the bank of common sense. It puts the satisfaction and the interests of all its customers, employees and shareholders at the heart of its activities.
Established in 2006, Crédit Agricole Egypt has become an active player in Egypt’s financial industry offering a wide range of innovative and convenient products to its clients across the entire spectrum: Corporate, SMEs and individuals. Crédit Agricole Egypt’s key goal is customers’ satisfaction by valuing and prioritizing their best interests Thus, Crédit Agricole Egypt has created specialized segments to cater its customers’ needs by offering the sound advice and tailored financial solutions. Accessibility and customers’ convenience is a priority for Crédit Agricole Egypt that offers a nationwide network of branches and ATMs. Also, the bank is considered as a market leader in terms of electronic services by offering state-of-the-art electronic banking solutions.
JOIN US
CAREERS
We believe that, in order to succeed in a fast-developing global economy, professional organizations always need to hire the most talented candidates. Crédit Agricole Egypt (CAE) is keen to follow that track by attracting professional potential candidates and retaining skilled and experienced ones to add value to the existing workforce.
CAE is continuously investing in its staff by providing internal and external training courses at every stage of their professional journey. The work environment empowers employees’ capabilities to solve business problems, aiming to achieve the maximum level of customer satisfaction.
Remuneration features and benefits of working at CAE include a very competitive, comprehensive family medical insurance scheme, a staff fund program, life and accident insurance coverage, and a special staff loan scheme.
Working in CAE is a step towards a remarkable, promising career path and a unique performance management system. Our goal is to have a pool of talented staff addressing CAE as the employer of choice.
WE ARE LOOKING FOR
If you have a dynamic personality of self-energetic caliber who believes that professionalism is a way of life, reliable, responsible and business-oriented, have excellent English and good French, fully acquainted with computer applications, enjoy an outgoing personality with excellent presentation skills, customer service-oriented & believe in teamwork, user-friendly with numbers, and naturally familiar with sales. Join us by applying on our career portal to keep updated with CAE’s available vacancies.
FEATURES AND BENEFITS
Competitive salaries & allowances
Extensive and specialized banking training courses locally and abroad
Adequate medical insurance
Generous social insurance plan
Life and accident insurance coverage
Staff loans and advances
Different reward and recognition programs
Promising career path
Unique performance management program
To know about our open vacancies and join us at Crédit Agricole. Apply now on our careers portal.
Join us now as a Customer Service Representative / Teller
Duties & Responsibilities:
- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship
- Provide the assigned portfolio of mass customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty
- Maintain a superior customer service experience including pre-empting issues and proactive servicing
- Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered
- Up-sell and cross-sell other bank products and services to existing customers
- Minimize customer attrition
- Maintain customer contact
Qualifications:
- Bachelor's Degree
- Computer skills, ability to operate different MS applications, and CRM, CBS, etc.
- Interpersonal skills
- Sales skills
- Written & oral communication