Overview
About Emirates NBD
Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.
Teller
About the job
- Perform Operations transactions (Cash & Non-Cash) in a timely and accurate manner
- Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies.
- Ensure adherence to branch and regulator policies, recommendations, and CBE regulations.
- Welcome Bank's clients, receive their instructions, validate, and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time.
- Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.
- Handle customer queries & complaints & escalate as appropriate
- Cross Selling of bank products
- Encourage and educate clients to use ATM machines, I Net & any other product.
- Handle the first line maintenance in house ATM.
- Handle client's requests efficiently, promptly as per Bank’s procedures.
- Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
- Safe keeping of all bank valuables.
Qualifications:
Fresh Graduates or a 1-year experience in a relevant job.
Bachelor’s degree with minimum grade Good.
Fluent English Language.
Good Communication Skills